Privacy Policy

01Information We Collect

We may collect personal information when you browse our website, create an account, place an order, contact us, subscribe to communications or interact with our advertisements and social media pages.

The information we may collect includes:

• Name, email address, telephone number and mobile number.
• Billing address, delivery address and other contact details.
• Payment-related information required to process your order.
• Details of products purchased, order history, preferences, sizing and spending history.
• IP address, browser type, device information, device ID, location information and website usage details.
• Search terms, pages visited, time spent on the website and the page from which you accessed our website.
• Any information you voluntarily provide when contacting Marafiea.

02Cookies

Marafiea uses cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us to:

• Remember your preferences and account information.
• Keep products in your shopping cart.
• Process orders and payments.
• Understand website traffic and visitor behavior.
• Improve website performance and user experience.
• Provide relevant advertising and promotional content.
• Analyze the effectiveness of our marketing campaigns.

You may disable cookies through your browser settings. However, disabling cookies may affect certain website features.

03How We Use Your Information

• Create and manage your account.
• Allow you to browse products and place orders.
• Process payments, deliveries, returns and refunds.
• Communicate with you regarding your orders or enquiries.
• Provide customer support.
• Send promotional and marketing communications where permitted.
• Improve our products, services and website.
• Understand customer preferences and behavior.
• Prevent fraud and misuse of our website.
• Comply with legal and regulatory requirements.
• Enforce our terms, policies and agreements.

04How We Share Your Information

We may share your personal information only where necessary to provide our services or comply with legal obligations.

Your information may be shared with:

• Courier and delivery companies to deliver your orders.
• Payment service providers to process payments.
• Technology and website service providers that help us operate our website.
• Marketing and advertising partners, where permitted and with appropriate safeguards.
• Fraud prevention and credit risk protection providers.
• Government authorities or legal advisers where required by law.

We do not sell your personal information to third parties.

Our website may contain links to third-party websites, including social media platforms. Marafiea is not responsible for the privacy practices, content or security of third-party websites.

05Marketing Communications

With your consent, Marafiea may contact you by email, telephone, WhatsApp or other communication channels regarding products, offers, promotions and services.

You may stop receiving marketing communications at any time by contacting us or using the unsubscribe option included in the communication.

06Payment Information

Payments on the Marafiea website may be processed through third-party payment service providers. Marafiea does not knowingly store your complete payment card, bank account or online banking credentials on its website. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

07Data Security

Marafiea takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

Where applicable, Secure Socket Layer (SSL) technology may be used to encrypt information transmitted through our website. However, no method of transmission over the internet is completely secure, and Marafiea cannot guarantee the absolute security of information transmitted online.

08Data Retention

We retain your personal information only for as long as necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud and comply with legal obligations.

09Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw your consent to marketing communications.
• Object to certain uses of your information.
• Request information about how your data is processed.

To exercise any of these rights, please contact Marafiea using the contact details below.

10Consent

By submitting your information, creating an account, placing an order or continuing to use the Marafiea website, you confirm that you have read and understood this Privacy Policy and consent to the collection, storage, use and sharing of your information as described above.

11Contact Us

If you have any questions about this Privacy Policy or how Marafiea handles your information, please contact us: